Frequently Asked Questions

How long does delivery take?
Delivery usually takes 1 to 5 working days across Lebanon, depending on the area and product availability.

Do you offer cash on delivery?
Yes, Souqora offers Cash on Delivery on eligible orders.

Can I pay online?
Online payment options may be available depending on checkout settings. Cash on Delivery is available for selected orders.

Can I return a product?
Return requests should be made within 48 hours of receiving the order. Products must be unused, undamaged, complete, and in original packaging.

How can I contact Souqora?
You can contact us by email at info@souqora.me or through WhatsApp support ON 0096176755336

Do you deliver outside Lebanon?
Currently, Souqora is focused on Lebanon. Regional shipping may be introduced later.

Where can I download the mobile app?
The Souqora Android app is being prepared for Google Play. Until then, customers can shop directly through souqora.me.